Privacy Policy

Laurel Law & Planning, APC ("we," "us," "our," or "the firm") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website or interact with us through our website chat widget.

This policy applies to laurellegacy.com and any subdomain where this landing page is hosted. By using this website, you acknowledge the practices described in this policy.

We may collect the following types of information:

• Contact information you provide voluntarily, such as your name, phone number, and email address, when you communicate with us through the chat widget, by phone, or by email.
• Communication details related to your inquiries, including the content of messages you send through the chat widget.
• Technical information such as your browser type, device, and general usage data, collected automatically when you visit the site.

We use the information we collect to:

• Respond to your inquiries and provide requested information;
• Schedule and confirm consultations and appointments;
• Send appointment reminders and requested follow-up communications;
• Operate, maintain, and improve our website; and
• Comply with applicable legal and professional obligations.

Our website includes a chat widget that allows you to communicate with our team. Information you share through the chat widget is handled by an authorized third-party service provider and is used to respond to your inquiry.

Visitors should not submit highly sensitive or confidential legal information through the general website chat. Using the chat widget does not automatically establish an attorney-client relationship.

With your consent, Laurel Law & Planning, APC may send text messages to the mobile number you provide. These messages may relate to your inquiry, consultation scheduling, appointment confirmations, appointment reminders, and requested service communications.

If the firm offers marketing or educational text messages, a separate, optional consent process is used. Marketing consent is not required to obtain legal services or to communicate with us through non-SMS channels.

SMS disclosures: Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. For additional assistance, call 415-266-0292 or email alisha@laurellegacy.com.

SMS privacy disclosure: Mobile phone numbers, SMS consent, and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with authorized service providers only as necessary to deliver requested communications and operate the messaging service. The firm may use phone numbers to respond to inquiries and provide authorized appointment and service messages.

Note: SMS consent must be collected through a verifiable opt-in process with consent controls that are visible, clearly worded, unchecked by default, optional, and separate from general website terms. A visitor must be able to decline SMS messaging and still communicate through available non-SMS channels.

We may use email to respond to your inquiries, share requested information, and provide appointment-related communications. You can opt out of non-essential email communications at any time by replying to the message or contacting us directly.

Our website may use cookies and similar technologies to operate properly and to understand how the site is used. You can control cookies through your browser settings. We do not claim to use specific tracking or analytics tools that have not been verified against the firm's actual practices.

We work with authorized third-party service providers that help us operate our website, chat widget, and messaging services. These providers may have access to your information only as necessary to perform their functions and are expected to handle it consistent with this policy and applicable law.

We do not sell your personal information. We may share information with authorized service providers as described above, and when required by law or to protect our rights and the safety of others. SMS consent and opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We do not claim to use specific security tools that have not been verified against the firm's actual practices.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal and professional obligations, and to operate our services.

If you are a California resident, you may have certain rights under California law regarding your personal information, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise these rights, contact us using the information below.

Communicating with us through this website or chat widget does not automatically establish an attorney-client relationship. Attorney client confidentiality applies only after an attorney-client relationship has been formally established. Do not submit highly sensitive or confidential legal information through the general website chat.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy, please contact us:

• Phone: 415-266-0292
• Email: alisha@laurellegacy.com
• Address: 835 5th Avenue, San Rafael, CA 94901

See also our Terms & Conditions.